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Frequently Asked Questions

Do you offer in-person sessions?

 

All sessions are conducted online via secure telehealth platform.  ​Online counselling offers a flexible way to access support from the comfort of your own space. Many clients find it easier to open up when they’re at home, which can help sessions feel more relaxed and natural. It also removes the need for travel, saving you time and making it easier to fit therapy into your busy schedule. 

When are services offered?

Evening appointments are available weekdays.

Daytime appointments are available Mondays. ​

What is the cost?

The fee is $175 per session (50 minutes).


Therapy is considered a health service and therefore, is tax exempt.   

 

Will my insurance cover these sessions?
 

I am an approved Medavie Blue Cross Provider and direct billing is offered through Blue Cross.  Any balance not covered by your plan will be charged to a credit card securely stored on your account.  

For other insurance plans, a detailed receipt will be provided after full payment, which you can then submit to your insurance provider for applicable coverage.   It is recommended that you contact your insurance provider, prior to your first session, to confirm coverage of clinical social work services. ​

How many sessions will I need?

The number of sessions really depends on your individual needs and goals. Some people find a few sessions are enough to address a specific concern, while others choose to continue longer for ongoing support. There’s no set timeline—your therapeutic journey is yours, and it can continue for as long as it feels helpful and right for you.​

Do you offer consultation calls?

 

I do not provide pre-session consultation calls, but I completely understand wanting to find the right fit. I’m happy to answer questions by email, and the first session is always a space to explore whether working together feels right for you.  

What about confidentiality?

 

Confidentiality is maintained unless certain circumstances arise including suspected child abuse or abuse of a vulnerable person; if you are in imminent danger of harming yourself or someone else; or in the case of court involvement.  Limits of confidentiality will be discussed during the initial session and are outlined in the Confidentiality and Consent Form. 

 

How can I book an appointment?

 

or complete the Contact Form

Email: info@positiveperspectives.ca

 

Phone:  782-823-8025

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